Privacy Policy

Last Updated: May 8, 2026

1. Introduction

Wolf Call Software LLC ("Wolf Call Software LLC," "we," "us," or "our") operates the Wolf Call service. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our Service.

2. Information We Collect

We collect information you provide directly, such as:

• Account registration information (email, name, password)
• Billing and payment information (processed securely through Stripe)
• Call session metadata (duration, timestamps, without audio or transcript)
• Usage analytics and token balance information
• Communications with us (support tickets, emails)

We also automatically collect certain information about your device and usage:

• IP address and browser information
• Call session duration and frequency
• Feature usage and interaction patterns

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and billing
• Send service-related announcements and updates
• Respond to your inquiries and support requests
• Analyze usage patterns and call session metadata to enhance user experience
• Comply with legal and regulatory requirements

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party providers who assist Wolf Call Software LLC in operating the Service (e.g., Stripe for payments)
• Legal Compliance: When required by law or in response to valid legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified and given notice of changes)

5. Data Security

We implement reasonable security measures to protect your information, including encryption of sensitive data in transit and at rest. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your account information for as long as your account is active or as long as needed to provide the Service. Call session metadata (duration and timestamps) is retained for analytics and support purposes. We do not store call audio or transcripts. You may request deletion of your account and associated data by contacting [email protected].

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your login information, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may limit certain features of the Service.

8. Third-Party Services

The Service integrates with third-party services including:

• Stripe: Payment processing (see Stripe Privacy Policy)
• Deepgram: Voice transcription (see Deepgram Privacy Policy)
• OpenAI: AI call assistance (see OpenAI Privacy Policy)

These third parties have their own privacy policies governing how they handle your data.

9. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Request for deletion of your data
• Opt-out of non-essential communications

To exercise these rights, contact us at [email protected].

10. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page. Continued use of the Service constitutes your acceptance of any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].